Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
Privacy policy
Privacy Policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my Etsy shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
• Your name
• Email address
• Postal address
• Payment information
• Order details
• Any additional information you provide (for example, for custom or personalized items)
2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
• To provide my services (e.g., fulfill your order, provide customer support, resolve disputes)
• When you have given your affirmative consent (which you can revoke at any time)
• To comply with legal obligations (e.g., tax laws)
• As necessary for my legitimate business interests, provided they do not override your rights or freedoms (e.g., improving my services)
3. Information Sharing and Disclosure
I share your personal information only in limited circumstances, including:
• Etsy: I share information with Etsy as necessary to provide you my services and comply with Etsy's policies and terms.
• Service Providers: I use trusted third parties (such as delivery services) to perform functions for my shop.
• Legal Requirements: I may collect, use, retain, and share your information if I believe in good faith that it is necessary to:
– respond to legal processes or government requests;
– enforce my agreements, terms, and policies;
– prevent fraud or other illegal activity;
– protect the rights, property, and safety of my customers or others.
4. Data Retention
I retain your personal information only as long as necessary to provide you with my services and to comply with legal obligations. Generally, I keep your data for up to 4 years (for tax, legal, and business purposes).
5. Transfers of Personal Information
I sell exclusively within North America (United States, Canada). However, your information may be stored or processed by Etsy or other service providers on servers located in other countries. By using my services, you acknowledge that your information may be transferred outside your home country, where data protection laws may differ.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
• The right to access and receive a copy of your personal data
• The right to correct inaccurate information
• The right to request deletion of your personal data in certain circumstances
To make a request, please contact me directly using the information below.
7. How to Contact Me
For purposes of data protection laws, I, Maria Schoening, am the data controller of your personal information. If you have questions or concerns, you may contact me at:
Email: info@mspotterydesign.com
Mailing Address: 253 Westley Street, Fairhope, AL 36532